Cancellation and Refund Policy

Christmas / School Holiday Bookings:

• Prior to 1st October, full refund of deposit less initial non-refundable deposit ($50.00 for sites & $100.00 for cabin bookings - per week booked).
• From 1st October to 31st November, 50% of the deposit will be refunded.
• From 1st December, No refunds will be given for cancellation, for any reason of all or any part of the stay.

Easter Holiday Bookings:

• No refunds for less than 30 days notice of cancellation of all or any part of the stay.
• Otherwise, full refund less initial non-refundable deposit ($50.00 for sites & $100.00 for cabin bookings).

Long Weekends:

• No refunds for less than 30 days notice of cancellation of all or any part of the stay.
• Otherwise, full refund less $30.00 administration fee.

All Other Bookings:

• No refund if less than 7 days notice of cancellation of all or any part of the stay.
• Otherwise, full refund less $30.00 administration fee.

Under no circumstances will refunds be given due to weather conditions.

Refunds will only be paid directly into your nominated Bank Account.